“Mind your manners. Don’t forget to say please and thank you.” It’s something most of us grew up hearing. And, if you’re a product of the South you probably wrote a thank you note for just about every gift you ever received. Yet, in today’s climate of 24/7 communication, I’ve noticed the decline of the simple phrase – “thank you.” People are just too busy to stop and express their gratitude for even the simplest of gestures.
I’ve been fortunate enough to grow as a professional in an environment where my peers and managers constantly say “thank you” – even via email or text message. The importance of this phrase, especially in the business arena, should not be underestimated.
Experts tell us that nurturing an “attitude of gratitude” can actually help you live better, help you sleep better and lessen your anxiety. In a study conducted by Dr. Robert Emmons, young adults who participated in a “daily gratitude intervention” reported higher levels of alertness, enthusiasm, determination, attentiveness and energy compared to a focus on hassles or a downward social comparison.
Regardless of the positive benefits (of which there are many) you experience when you say “thank you,” expressing gratitude causes your colleagues to feel valued beyond their salary or other perks. Another prominent researcher in this field, Dr. Michael McCullough, says, “gratitude is what happens when someone does something that causes you to realize that you matter more to that person than you thought you did.”
Next time a coworker edits your work, opens the door for you or brings you a Friday morning bagel, don’t forget to say “thank you” because everyone wins.
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