Maybe the Wall Street Journal’s crack writer on personal technology, David Pierce, should talk to our team of up-and-coming stars. He recently wrote “Voice Chat is Way of the Future” and I started to think that this was one more avenue our clients would need to pay attention to in our continuing quest to communicate with and enlist employees and customers as ambassadors. I was caught with his line, “We need voice back in our communication.”
In these days of Instagram, Snapchat, text and so on, I said “Right on!” But started to be skeptical when he touted the brevity of voice chat. No need, he says for pleasantries and “social norms.” But isn’t that what makes personal interaction better than the limited boxes for text or characters or an exchange punctuated by the latest emojis?
I circulated the article and one of our smartest – and most confidently vocal! – associates said she had only used the feature when she had accidentally held the button. A more serious problem she identified was background noise. Her final thought: “Video wins over voice chat because you can see facial expressions.” Maybe our clients are safe from having to adopt another communication channel – at least for now.
You May Also Like
This month, we feature BIMBO comments from New York Governor Andrew Cuomo, Time Magazine Correspondent Molly Ball, Sen. Ben Sasse, Elon Musk, the former CEO of one of the largest shoe companies in Pakistan, Johnny Manziel, White House… more
Recently at a meeting, I was chastised for taking notes. “You aren’t paying attention,” I was told. On the contrary, that’s exactly what I was doing. Taking notes is my way of embedding information into my brain as… more
There are a number of lessons to be learned from this month’s examples. We have BIMBOs from a medical executive, Warren Buffett (we’re so sorry to include it), President Obama (maybe?), Apple, a Hollywood impresario making an unsolicited… more
