Trust is a major buzz word these days. Joel Peterson, chairman of JetBlue Airways and successful serial investor, wrote “The 10 Laws of Trust” just in time to contribute to the discussion. No one is against trust, but rarely does anyone provide a workable definition about what it means, how to define it or how to create an enterprise based on trust. Peterson’s book is short, highly-readable and includes an introduction from Stephen Covey’s son, who is now running the Covey empire.
The chapters provide questions, which the truly brave could use to gauge how well they’re actually doing. While the book urges a focus on the positive, it also includes a frank discussion of betrayal – what happens when someone trusted shatters the relationship (a topic worthy of any soap opera) – and recommendations for how to survive betrayal and rebuild trust.
I was particularly drawn to the book because in Chapter 6, Peterson points out, “To build and maintain trust, a leader must communicate.” Now that’s something we could have said!
You May Also Like
Is it just me, or does it seem as if the 2020 campaign season has already started? See contributions from Maryland's governor (and yes, potential 2020 presidential candidate) plus most of the other presidential candidates (with a special… more
Just ten days ago, International Olympic Committee spokesperson Mario Andrada guaranteed that Olympians would compete safely in the 2016 games. That “guarantee” was a risky assurance in light of Zika fears, high crime reports and dilapidated housing for… more
Does it seem as if social media platforms are proliferating faster than rabbits? Many of us are barely keeping up with LinkedIn, Facebook, Twitter and yes, Instagram, but now Snapchat has been dubbed by The New York Times… more
