In The News

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The Financial Brand

‘One and Done’ Messaging Won’t Fix Public’s Banking Jitters

communication, crisis, public relations, banking
May 2023
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PRSA Strategies & Tactics

The Importance of Clear, Empathetic Messages During Layoffs

communication, leadership, crisis, public relations, business
April 2023
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Forbes

When A PR Crisis Involves Your Name But Isn't Your Fault, It's Still Your Problem

crisis, public relations, media relations, communication
March 2023
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The Financial Brand

Did CFPB Hit Wells Fargo Harder in Its Reputation Than Its Wallet?

communication, crisis, business, banking
Jan. 2023
Wsj

The Wall Street Journal

Is George Santos Believable-ish?

politics, communication, leadership, crisis
Dec. 2022
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PRSay

For Sensitive Subject of Job Losses, CEOs Need Sound PR Counsel

communication, leadership, crisis, public relations
Sept. 2022
The hill

The Hill

Don’t bother me with the facts — I have ‘the truth’

politics, communication, crisis, media relations
July 2022
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PRSay

What the Uvalde Shootings and Other Crises Reveal about Press Conferences

crisis, public speaking, public relations, media relations
June 2022
Forbes

Forbes

Bankruptcy Is Not The End

crisis, communication, business
July 2020
Forbes

Forbes

What To Tell Your Employees Amid A Crisis When You Don't Know What To Tell Them

crisis, communication
April 2020
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The Financial Brand

Managing Your Bank’s COVID-19 Communications in Social Media

crisis, banking
March 2020
Logo-nbc5

NBC 5 DFW

North Texas Based Airlines Try to Weather the Public Relations Storm After Max Fleets Grounded

crisis, airlines, public relations
March 2019
The hill

The Hill

Virginia political scandals show why words, and their delivery, truly matter

politics, crisis, communication
Feb. 2019
Prsa st - final-2

PRSA Strategies & Tactics

Breach Day: Preparing for When Hackers Steal Your Data

crisis, cyber security
Oct. 2018
Fox 4

FOX 4

Cowboys stand during anthem; other players continue to protest

sports, crisis
Aug. 2018
Fox 26 houston

FOX 26 Houston

Dallas-based AT&T calls hiring of Michael Cohen a "big mistake"

leadership, crisis, politics
May 2018
Dallas business journal

Dallas Business Journal

The social media effect: How companies like Southwest are challenged to stay nimble, accurate in emergencies

crisis, airlines
April 2018
Wsj

The Wall Street Journal

How Not to Answer an Accusation

crisis
Jan. 2018
Dallas business journal

Dallas Business Journal

What a drag: How United turned a $1,000 inconvenience into a hundreds-of-millions crisis

crisis, airlines
April 2017
Cbs dfw

CBS DFW

NFL Taking Public Hit for Off-Field Controversies

crisis, sports
Sept. 2014
Commercial appeal

The Commercial Appeal

Limelight brings out Memphis' flaws, strengths

crisis
Sept. 2014
D-magazine, d ceo

D CEO- D Magazine

Merrie Spaeth: The Fixer

leadership, crisis, business, women
Sept. 2013
Enr

ENR

Crisis Control in a YouTube World

crisis, social media
March 2009
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