In The News
NBC 5 DFW
North Texas Based Airlines Try to Weather the Public Relations Storm After Max Fleets Grounded
crisis
,
airlines
,
public relations
March 2019
Dallas Business Journal
The social media effect: How companies like Southwest are challenged to stay nimble, accurate in emergencies
crisis
,
airlines
April 2018
Dallas Business Journal
What a drag: How United turned a $1,000 inconvenience into a hundreds-of-millions crisis
crisis
,
airlines
April 2017
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